{"id":772,"date":"2021-10-03T08:31:46","date_gmt":"2021-10-03T08:31:46","guid":{"rendered":"http:\/\/biggestsaas.com\/?page_id=772"},"modified":"2021-11-19T16:09:47","modified_gmt":"2021-11-19T16:09:47","slug":"customer-care","status":"publish","type":"page","link":"https:\/\/fibooth.com\/customer-care\/","title":{"rendered":"CUSTOMER CARE"},"content":{"rendered":"<p><strong>Can I change my billing or shipping information?<\/strong><br \/>\nOnce you have placed an order, you should not change your billing or shipping address information. If you want to make a change, please contact our Customer Service Department at support@fibooth.com as soon as possible during the order processing stage to indicate your request. If the package has not been dispatched yet, we will be able to ship to the new address. However, if the package has already been shipped, then the shipping information will not be able to be changed while the package is in transit.<\/p>\n<p><strong>What forms of payment are you accepted?<\/strong><br \/>\nWe accept VISA, Mastercard, American Express, and Discover Card.<\/p>\n<p><strong>How do I know if my payment has been received?<\/strong><br \/>\nOnce your payment has been received, we will send you a notification email to inform you about the order. You can also visit www.fibooth.com and log into your customer account to check the order status at any time. If FIBOOTH has received payment, the order status will show &#8220;Processing&#8221;.<\/p>\n<p><strong>Do you provide an invoice?<\/strong><br \/>\nYes. Once we have received an order and payment has been cleared, the invoice will be sent to you via email.<\/p>\n<p><strong>How can i find out how much for shipping charges?<\/strong><br \/>\nPlease read our shipping policy page for more info.<br \/>\nIf i would like to make a gift purchase. Can you send my purchase to a different address?<br \/>\nYes we can send your order to a different address.<\/p>\n<p><strong>How can I track my shipment?<\/strong><br \/>\nOnce we ship out your order, you should receive a shipment confirmation number within 24-48 hours through email to track your order.<\/p>\n<p><strong>How do I know if my order has been shipped?<\/strong><br \/>\nOnce your order is shipped, you will receive a confirmation email with a tracking number.<br \/>\nIf you\u2019ve just received a shipment notification, please allow 1 to 3 business days for the tracking information to be updated in the courier&#8217;s system.<\/p>\n<p><strong>Where is my confirmation email?<\/strong><br \/>\nIf you have any concerns with your order, please contact our Support Team at support@fibooth.com and they will be glad to assist you. Most emails are answered within 1 business day.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Can I change my billing or shipping information? Once you have placed an order, you should not change your billing or shipping address information. If you want to make a change, please contact our Customer Service Department at support@fibooth.com as soon as possible during the order processing stage to indicate your request. If the package&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false},"_links":{"self":[{"href":"https:\/\/fibooth.com\/wp-json\/wp\/v2\/pages\/772"}],"collection":[{"href":"https:\/\/fibooth.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fibooth.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fibooth.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/fibooth.com\/wp-json\/wp\/v2\/comments?post=772"}],"version-history":[{"count":3,"href":"https:\/\/fibooth.com\/wp-json\/wp\/v2\/pages\/772\/revisions"}],"predecessor-version":[{"id":1043,"href":"https:\/\/fibooth.com\/wp-json\/wp\/v2\/pages\/772\/revisions\/1043"}],"wp:attachment":[{"href":"https:\/\/fibooth.com\/wp-json\/wp\/v2\/media?parent=772"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}